CONTACT US
With about a dozen email addresses and social media accounts with separate direct message inboxes, keeping on top of communication can be a daunting task for our small group of volunteers! For the best response times, we kindly ask that you avoid messaging us on social media, and refer to the email list at the bottom of the page to get your communication directly to the relevant person. If you’re unsure of who is the best to contact or just need general info, use the email form below.
Arsenal Philadelphia Email Directory
|
General email: (Please read through the emails below to find a specific recipient before sending to the general mailbox) info@arsphl.com Website/technical membership help: (For technical issues related to sign-up, check-ins, loyalty points, etc. Please include screenshots of error messages and any other details you can to assist the admin) admin@arsphl.com Member services/billing (For any questions regarding member packs, membership status, auto-renewal payments, non-ticket-related refunds, etc.) membership@arsphl.com Emirates Stadium ticket questions: (includes general ticketing questions and inquiries about ticket request status, refunds for rejected requests, missing tickets, and cancellations. PLEASE do not email for ticket request status more than SEVEN WEEKS out from your requested match.) ticketing@arsphl.com |
Media inquiries: communications@arsphl.com Charity inquiries: outreach@arsphl.com New chapter inquiries and applications: (We only consider new chapter applications within 50 miles of a Philadelphia county line. Please check our current list of locations before applying; we typically will not consider a new chapter within 30 minutes of an existing one) chapters@arsphl.com Special events: (Includes our free breakfasts, holiday parties, charity events, and Arsenal summer tours. If you would like to suggest or host an event, this is the email for that as well) events@arsphl.com Club Shop Customer Support: (For Club Shop support please follow this link to the support form) Club Shop Support Form |