CLUB SHOP SUPPORT REQUEST FORM Full Name*First and last name that are on the order in question Email address*Email address associated with the order in question Reason for support request*Damage or defect (NOT incorrect color/size)Incorrect color, size, or entire itemShipment received, but with item(s) missingShipment never received, tracking info still shows in transitShipment never received, tracking info shows as deliveredOther (explain in notes field below) Preferred resolution*Replace damaged/defective/incorrect item(s)Send missing item(s)Locate or re-ship missing parcelCancel order (if shipment is lost or delivered to wrong address)Refund (for items already received)Other (explain in notes field below)Knowing your preferred resolution upfront helps us when a support request has multiple resolution options. Not all support requests do. Keep in mind it may not be possible to implement the preferred resolution on your request. Upload relevant photosThis includes: clear images of damage or defect; images of incorrect color or size (please take a clear photo of the size on the item tag); screenshots of order confirmations or tracking info, and any other images relevant to your support request NotesPlease provide any other details you feel are relevant to your support request Submit
